Tankmen!
Lately there have been more and more cases of stolen accounts. Unfortunately, in most cases it happens due to users’ actions.
Stay alert and do not trust scammers.
You will easily be able to protect your tank following these simple rules.
1. Have an original password. Your nickname and password should be different! Don’t use your telephone number, date of birth, real name or any other personal information that could be known to others. The password should not be easy to guess. We advise you to use at least 8 keys and symbols, including numbers, normal letters and caps.
2. Never reveal your password to anyone. The Administration and its helpers will never ask you for your password!
3. Never post your nickname or password on external websites. The administration never creates lotteries and does not provide free crystals. All the contests and events are held inside the game and are announced on the official forum.
Do not click on links appearing in the game Chat that promise you free crystals by sharing your account information. If you do this, you are literally handing your account to the scammers. Be aware that your account will be sold or used to test cheats (in case of the latter, there is no getting your account back).
4. Your email address and information about payments can only be requested through help@tankionline.com.
5. Do not provide any important information about the game to anyone on Skype.
6. Remember that most thefts happen when someone tries to sell or buy an account. In the first case you risk losing your account forever. In the second case you may lose your money. Selling and trading accounts is forbidden by the game rules and can lead to a permanent account block.
7. Be careful. Do not disclose the e-mail address linked to your account, do not write it in the forum, do not communicate it through PM, do not answer strangers’ questions about names of your pets, names of your relatives, telephone numbers, addresses, or other personal information which is probably set as a security question by your email provider.
Remember that if you lose your e-mail account, you risk not only losing the game account, but even bank accounts and credit card numbers.
The Administration neither gifts crystals, nor hires new moderators through PM or Skype.
There are no websites or programs that can give you free crystals.
If you are asked to provide any personal information in exchange for crystals, or to download a program – you are being cheated!
