FPS (frames per second) means how often the frames (images) change on your screen.
In other words, how many times per second the picture from the game is refreshed. The higher your FPS, the better (and smoother) your gaming experience.
You can see your current FPS in the right upper corner of the screen
Some players think that FPS depends on internet connection speed or server workload. But that’s not true. This value depends primarily on your computer’s performance.
If you’re getting low FPS, follow the instructions below.
How do I raise my FPS? – General guidelines
First of all, check your settings. Make sure that all graphic effects are disabled.
To view your settings, click on the «cogwheel» button in the lower-left corner. If you are in a battle, you can find the Settings button in the pause menu, which you can open by pressing the «Escape» button.
If you play from a laptop, make sure you activate Ultimate (or High) Performance mode in your operating system’s power options.
Update your browser to the latest available version. You can usually do this from the “About” section of your browser menu.
Go to https://webglreport.com/?v=2, find the “Unmasked Renderer” value, and make sure the correct graphics card is chosen in this parameter.
If you see “Google Swift” instead of your graphics card, update the drivers for your graphics card
If you have a laptop with two graphics cards and the website shows you an integrated one (e.g. Intel HD Graphics) instead of your discrete graphics card, follow the instructions further down on this page, under the heading “Laptop with 2 graphics cards”
Download and install the latest drivers for your graphics card. Here are the links to some common brands: NVIDIA, AMD / ATI, Intel
IMPORTANT! If you have a laptop or a monoblock PC — you need to download the drivers from the manufacturer’s website for your model.
Try to decrease the size of the game window (press the «-» (minus) button on the keyboard while in battle.
Close all browser tabs except the one with the game.
Close all other programs to release some system resources.
Try rebooting your PC.
Try one of these other browsers: Google Chrome, Opera, Yandex, Vivaldi.
You can adjust “Image resolution” in the “Graphics” settings. Here is an example:
To find out the name of your graphics card on Windows, press «Win+R». In the window that shows up, write “dxdiag” (without the quotation marks) and press «Enter».
A new window should show up. Click on the Display tab.
To find out the name of your graphics card on macOS, click on the Apple icon in the upper left corner and click on «About this Mac».
Graphics card settings
For NVIDIA graphics cards:
Right-click on your desktop and choose «NVIDIA Control Panel» → «Adjust image settings with preview». Choose «Use my preference emphasizing:» and move the slider all the way to the left towards “Performance”. Click «Apply»
For ATI/AMD graphics cards:
Right-click on your desktop and choose «AMD Catalyst Control Center» → «Default parameters» → «Apply user preferences». Choose «Performance». Choose «MipMap detail level» tab → move slider to left → «Performance». Click «Apply» → «OK».
Here is another way on how to increase FPS on HTML5 if the methods above did not work.
Many players are reporting extremely low frame rates and high ping with the new HTML5 version of the game, this could be due to many reasons.
Your PC is simply not powerful enough, currently HTML5 is more demanding than Flash though developers are optimizing it.
More commonly, you have Hardware acceleration disabled in your browser.
HWA -as we will call it now- offloads the work of running the game from your CPU to your GPU which is designed to run games and this frees up your CPU for more important tasks.
First, you need to check if you have HWA on or off. Works for CHROME & OPERA, other Chromium browsers are untested though the steps should be similar or identical. (HTML5 only works on Chromium browsers)
Type this into your search bar:
chrome://gpu/
This should bring up a page that looks something like this:
If you see all these options saying ‘Hardware accelerated’ in Green as this image shows then you already have HWA enabled and your low performance is caused by something else.
If you see ‘Software only, hardware acceleration unavailable/disabled’ then you need to enter your browser settings:
Type this into your search bar and follow the images below:
chrome://settings
Scroll to the bottom > Advanced > System > Use hardware acceleration when available
Enable the option and relaunch your browser, you should now see ‘Hardware accelerated’ on the GPU page and experience much better performance.
How to decrease Ping
In order to solve the issue with “Connection Closed”, click on the respective section and follow the instructions.
If you play the game using Wi-Fi, wired connection or ADSL-router
EXPAND
1) Unload your channel as much as possible. Disable your torrent client (you need to wait for 10 minutes after doing that) 2) Reboot your router 3) If you use a wireless connection, try connecting your PC to the router using a cable 4) If possible, try to connect to the Internet directly, without using the router 5) ADSL router can be switched to bridge mode. The sequence of required actions depends on the type of router and your Internet provider 6) If all the above-mentioned things did not help, try using another Internet provider.
If you play using 3G/4G
EXPAND
It’s hard to make sure your 3G or any other wireless connection works smoothly. If you cannot use more stable ways of connecting to the Internet, i.e. wired connection, then just do your best to ensure a good signal level where you are. Nothing else can be done as this type of connection simply isn’t made for dynamic online games. However, changing your Internet provider may help. 1) Pay attention to the signal strength. Make sure the connection is as good as possible.2) Make sure that your modem is working in 3G/4G networks.3) Unload your channel as much as possible. Disable your torrent client (you need to wait for 10 minutes after doing that). 4) Restart your Internet connection. 5) If all the aforementioned things did not help, try using another Internet provider.
If you play using an office network
EXPAND
1) Contact your system administration
2) Use alternative ways of connecting to the Internet
General tips
EXPAND
1) Someone might have access to your account and the error appears when they enter the game using your account. You should change your password and scan your system with anti-virus software.
3) Check your Internet connection. Disable software that might prevent the game from working properly (for example torrent clients, Skype, etc.)
How to clean cache
How to clean the Tanki Online client’s cache
Tanki Online client is giving us extraordinary performance but what to do when you want to clear its cache? Maybe you have tried to reinstall but that didn’t work, right?
Do not worry, the following steps will help you clean your cache:
Windows
1. Open an application called “Run”. It’s very simple. Press Win+R or simply use the search function in the taskbar or start menu.
2. Once you have done that, search for %appdata% in the search field.
3. There you’ll see a folder called “TankiOnline”. Right-click on it and select “Delete” while holding any shift key, or simply press the delete button on your keyboard.
4. Click “Yes” on the dialogue box that appears.
That’s it, your cache is cleared.
MacOS / OS X
1. Open Finder
2. Click Go–>Go to Folder (Cmd + Shift + G)
3. Type in ‘~/Library/Caches’
4. Search ‘Caches’ for ‘tankionline’
Do the following if there are no results
Click Go–>Go to Folder (Cmd + Shift + G)
Type in ‘~/Library/Application Support’
Search ‘Application Support’ for ‘tankionline’
5. Open the ‘tankionline’ Folder
6. Move the ‘Cache’ Folder to the trash
7. Empty the Trash
How to clean your browser’s cache
Clearing browser cache manually
Google Chrome
Click the Chrome menu on the browser toolbar.
Select Tools.
Select Clear browsing data.
Check all the boxes except for Clear saved passwords
Use the menu at the top to select the amount of data that you want to delete. Select the beginning of time to delete everything.
6. Click Clear browsing data.
Opera
On the “Tools” menu, click Delete Private Data…
On the “Delete private data” screen, click Details.
Note: In Opera 10.0 and higher, the button will be labelled “Detail Options” on the left side.
Check the “Delete entire cache” box. Then click Delete.
Firefox
At the top of the Firefox window, click on the Firefox button and then select Options
Select the Advanced panel.
Click on the Network tab.
In the Cached Web Content section, click Clear Now.
Click OK to close the Options window.
Safari
Safari for Mac OS X
Once your browser is open, click the Safari menu and select Empty Cache…
Click Empty.
Safari for Windows
Once your browser is open, click the gear icon on the top right.
Select “Reset Safari…” This will prompt a screen to open.
Select “Remove all website data” at the very bottom of the prompt. Check or uncheck any other categories you want reset.
Click “Reset”.
Microsoft Edge
Open Microsoft Edge.
Click on your browser settings (can be seen thanks to a three dot icon on the top right corner of the browser)
Click on the “Settings” button.
On the search bar, search the word “Cache”.
Next to “Clear browsing data now”, click on “Choose what to clear”.
Select “Cached images and files” and “Cookies and other site data” options.
Click on “Clear Now”.
Clearing your browser’s cache and cookies using CCleaner software
CCleaner is a program that can do many things, including clearing cache and cookies of your browser. The procedure takes a few seconds and you do not need to go to the settings of your browser. You can download CCleaner here. Once the installation is complete, open the program and click the Applications tab. Find your browser there and check the Internet Cache and Cookies boxes, click “Run Cleaner.”
Clearing your cache will also clear your player’s ignored list as well as the log in details.
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