FPS (frames per second) means how often the frames (images) change on your screen.
In other words, how many times per second the picture from the game is refreshed. The higher your FPS, the better (and smoother) your gaming experience.
You can see your current FPS in the right upper corner of the screen
Some players think that FPS depends on internet connection speed or server workload. But that’s not true. This value depends primarily on your computer’s performance.
If you’re getting low FPS, follow the instructions below.
How do I raise my FPS? – General guidelines
First of all, check your settings. Make sure that all graphic effects are disabled.
Check your settings. If you are in a battle, you can find the Settings button in the pause menu, which you can open by pressing the «Escape» button.
If you play from a laptop, make sure you activate Ultimate (or High) Performance mode in your operating system’s power options.
Update your browser to the latest available version. You can usually do this from the “About” section of your browser menu.
Go to https://webglreport.com/?v=2, find the “Unmasked Renderer” value, and make sure the correct graphics card is chosen in this parameter.
If you see “Google Swift” instead of your graphics card, update the drivers for your graphics card
If you have a laptop with two graphics cards and the website shows you an integrated one (e.g. Intel HD Graphics) instead of your discrete graphics card, follow the instructions further down on this page, under the heading “Laptop with 2 graphics cards”
Download and install the latest drivers for your graphics card. Here are the links to some common brands: NVIDIA, AMD / ATI, Intel
IMPORTANT! If you have a laptop or a monoblock PC — you need to download the drivers from the manufacturer’s website for your model.
Try to decrease the size of the game window (press the «-» (minus) button on the keyboard while in battle.
Close all browser tabs except the one with the game.
Close all other programs to release some system resources.
Try rebooting your PC.
Use the game client
Try one of these other browsers: Google Chrome, Opera, Yandex, Vivaldi.
You can adjust “Image resolution” in the “Graphics” settings. Here is an example:
To find out the name of your graphics card on Windows, press «Win+R». In the window that shows up, write “dxdiag” (without the quotation marks) and press «Enter».
A new window should show up. Click on the Display tab.
To find out the name of your graphics card on macOS, click on the Apple icon in the upper left corner and click on «About this Mac».
Graphics card settings
For NVIDIA graphics cards:
Right-click on your desktop and choose «NVIDIA Control Panel» → «Adjust image settings with preview». Choose «Use my preference emphasizing:» and move the slider all the way to the left towards “Performance”. Click «Apply»
For ATI/AMD graphics cards:
Right-click on your desktop and choose «AMD Catalyst Control Center» → «Default parameters» → «Apply user preferences». Choose «Performance». Choose «MipMap detail level» tab → move slider to left → «Performance». Click «Apply» → «OK».
How to decrease Ping
In order to solve the issue with “Connection Closed”, click on the respective section and follow the instructions.
If you play the game using Wi-Fi, wired connection or ADSL-router
EXPAND
1) Unload your channel as much as possible. Disable your torrent client (you need to wait for 10 minutes after doing that) 2) Reboot your router 3) If you use a wireless connection, try connecting your PC to the router using a cable 4) If possible, try to connect to the Internet directly, without using the router 5) ADSL router can be switched to bridge mode. The sequence of required actions depends on the type of router and your Internet provider 6) If all the above-mentioned things did not help, try using another Internet provider.
If you play using 3G/4G
EXPAND
It’s hard to make sure your 3G or any other wireless connection works smoothly. If you cannot use more stable ways of connecting to the Internet, i.e. wired connection, then just do your best to ensure a good signal level where you are. Nothing else can be done as this type of connection simply isn’t made for dynamic online games. However, changing your Internet provider may help. 1) Pay attention to the signal strength. Make sure the connection is as good as possible.2) Make sure that your modem is working in 3G/4G networks.3) Unload your channel as much as possible. Disable your torrent client (you need to wait for 10 minutes after doing that). 4) Restart your Internet connection. 5) If all the aforementioned things did not help, try using another Internet provider.
If you play using an office network
EXPAND
1) Contact your system administration
2) Use alternative ways of connecting to the Internet
General tips
EXPAND
1) Someone might have access to your account and the error appears when they enter the game using your account. You should change your password and scan your system with anti-virus software.
3) Check your Internet connection. Disable software that might prevent the game from working properly (for example torrent clients, Skype, etc.)
How to clean cache
How to clean the Tanki Online client’s cache
Tanki Online client is giving us extraordinary performance but what to do when you want to clear its cache? Maybe you have tried to reinstall but that didn’t work, right?
Do not worry, the following steps will help you clean your cache:
Windows
1. Open an application called “Run”. It’s very simple. Press Win+R or simply use the search function in the taskbar or start menu.
2. Once you have done that, search for %appdata% in the search field.
3. There you’ll see a folder called “TankiOnline”. Right-click on it and select “Delete” while holding any shift key, or simply press the delete button on your keyboard.
4. Click “Yes” on the dialogue box that appears.
That’s it, your cache is cleared.
MacOS / OS X
1. Open Finder
2. Click Go–>Go to Folder (Cmd + Shift + G)
3. Type in ‘~/Library/Caches’
4. Search ‘Caches’ for ‘tankionline’
Do the following if there are no results
Click Go–>Go to Folder (Cmd + Shift + G)
Type in ‘~/Library/Application Support’
Search ‘Application Support’ for ‘tankionline’
5. Open the ‘tankionline’ Folder
6. Move the ‘Cache’ Folder to the trash
7. Empty the Trash
How to clean your browser’s cache
Clearing browser cache manually
Google Chrome
In the Google Chrome browser, press CTRL + SHIFT + DELETE.
In the drop-down menu that appears, select the period for which the cache will be cleared (it is recommended to select «All time»).
Make sure that the only checkbox selected is the one next to «Images and other files saved in cache».
Click the «Clear» button
Mozilla Firefox
In the Mozilla Firefox browser, press CTRL+SHIFT+DELETE.
In the drop-down menu that appears, select the period for which the cache will be cleared (it is recommended to select «All time»).
Make sure that the only checkbox selected is the one next to «Cache».
Press the «Clear» button.
Opera
In the Opera browser, press CTRL+SHIFT+DELETE.
In the drop-down menu that appears, select the period for which the cache will be cleared (it is recommended to select «All time»).
Make sure that the only checkbox selected is the one next to «Cached images and files».
Press the «Clear» button.
Opera GX
In the Opera GX browser, press CTRL+SHIFT+DELETE.
In the drop-down menu that appears, select the period for which the cache will be cleared (it is recommended to select «All time»).
Make sure that the only checkbox selected is the one next to «Cached images and files».
Press the «Clear» button.
Clearing your browser’s cache and cookies using CCleaner software
CCleaner is a program that can do many things, including clearing cache and cookies of your browser. The procedure takes a few seconds and you do not need to go to the settings of your browser. You can download CCleaner here. Once the installation is complete, open the program and click the Applications tab. Find your browser there and check the Internet Cache and Cookies boxes, click “Run Cleaner.”
Clearing your cache will also clear your player’s ignored list as well as the log in details.
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In order to make the game work, enable the «Allow executing file as program» in the app's properties.