Privacy and Cookies Policy

PLEASE READ CAREFULLY

This privacy policy talks about the privacy practices for Tanki Online game and other official related products, sites, communications and services, which we collectively call “Services”. Tanki Online is offered by APL Publishing Ltd. 

Please address questions, comments and requests regarding this policy to APL Publishing Ltd: 

• by email: privacy@tankionline.com
• by post: Neofytou Nikolaidi & Kilkis, 35, Flat/Office 312, 8011 Paphos, Cyprus

PERSONAL DATA WE PROCESS

In this section we will cover 6 categories of personal data that we can process:

1. Account information;
2. Usage data;
3. Social networks IDs;
4. Payment information;
5. Communication data and content;
6. Other data.

Each category is described in following terms:

1. Account information 

To register or update your account, you may be asked to provide or create the following information:

2. Usage data

3. Social networks IDs

To access some Services, you may be offered an option to log in using your social network account, such as Facebook or Google Account. We do not have access to your social media account and password as the login process is performed on the social media servers. You enter your username and password on the social networking site. You are responsible for protecting your social network account information and for any activity or activity on your social network through the Services.
When you connect to the Services and/or use the Services through your social network account, you will be asked to allow the Services to access certain information stored on the social network. We use your social media account information only in accordance with the privacy settings you have configured for your social media account. Accordingly, we use this information only to provide you with the ability to use the Services at the moment (but do not store) such information.
The social network’s use of personal information that you provide to the social network in connection with your use of the Game is governed by the social network’s privacy policy and is controlled by the social network, not this Privacy Policy or us.

4. Payment information

When you make a payment, we receive information necessary to process your orders, which may include the transaction amount, but does not include financial or cardholder information, which will be transmitted directly to the payment service provider via secure protocols; You can find further information in the current data protection policies of the respective payment service providers. If you make payments in a mobile application, we do not collect or access your name and payment information, this information is collected and stored by your platform (Google Play) or your platform’s payment service provider.

5. Communication data and content

When you contact us or report problems with the Services, publish any content, materials, messages or provide any other information, we may process all of this information

6. Other Data

We may request any information required to organize and conduct events when you register to participate in such events initiated by us.

COOKIES AND SIMILAR TECHNOLOGIES

To enable our Properties to function properly, we may use cookies. Cookies are small pieces of memory-based text information that are automatically created and stored on your computer or other device to associate and identify Licensee activity (“Cookies”). Cookies generally do not include names and/or email addresses and/or other personal information. In fact, they usually contain anonymous information necessary to improve the functionality of the Game.

Cookies or similar technologies stored on your computer or device through which you use the Games do the following:

We use the following cookies on our websites:

1. Authentication and security

There is no third party recipient to this type of cookies. Processing is necessary for the purposes of the legitimate interests pursued by the controller.

2. Preferences and settings 

There is no third party recipient to this type of cookies. Applicable only if the data subject has given consent to the processing of his or her personal data via cookie-banner functionality.

3. Marketing 

 Applicable only if the data subject has given consent to the processing of his or her personal data via cookie-banner functionality.

4. Statistics, research and analytics

There is no third party recipient to this type of cookies. Applicable only if the data subject has given consent to the processing of his or her personal data via cookie-banner functionality.

DATA SECURITY AND RETENTION

1. International Data Transfers

1.1. Our Service is global by nature and your data can therefore be transferred to anywhere in the world. We transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services.  Whenever we transfer your information, we take steps to protect it.

1.2. International transfers within the Subsidiary or Affiliate Companies. To facilitate our global operations, we transfer information to countries outside EU and allow access to that information from countries in which our owned or operated companies have operations for the purposes described in this policy. These countries may not have privacy and data protection laws equivalent to the laws of many of the countries where our customers and users are based. When we share information about you within and among corporate affiliates, we make use of standard contractual data protection clauses that have been approved by the European Commission.

1.3. International transfers to third-parties. Some of the third parties described in this privacy policy that provide services to us under contract, are based in other countries that may not have privacy and data protection laws equivalent to those of the country in which you reside. When we share the information of customers in the European Economic Area or Switzerland, we make use of the EU–US Data Privacy Framework, European Commission-approved standard contractual data protection clauses, or other appropriate legal mechanisms to safeguard the transfer. We will provide you with a copy of the standard data protection clauses upon your request.

2. Data Retention

2.1. We retain your data for as long as your account is active, or as long as is needed to provide you with the Service. We will periodically in accordance with EULA delete inactive accounts and data associated with them.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

2.2. Content you share on the Services: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow other users to make full use of the Services.  For example, we continue to display messages you posted on the forum, and continue to display content you provided.

2.3. Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date when such information was created.  

3. Security Safeguards

3.1. In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration. For example, we are implementing secure access controls, conducting regular security audits and vulnerability assessments, and having incident-response plans in place for suspected breaches. 

4. Age Limits

4.1. We do not knowingly collect or solicit personal data from anyone under the age of 13 or knowingly allow such persons to use our Services.  If you are under 13, please do not send any data about yourself to us, including your name,  or email address. No one under the age of 13 may provide any personal data.  If we learn that we have collected personal data about a child under the age of 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

YOUR RIGHTS 

Please be informed that your requests and choices may be limited in certain cases, such as when fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep.

We are obliged to respond to your requests without undue delay. In most instances, we will respond within one calendar month. If we are unable to deal with your request fully within a calendar month (due to the complexity or number of requests), we may extend this period by a further two calendar months. Should this be necessary, we will explain the reasons for such a delay. If you make your request electronically, we will, where possible, provide the relevant information electronically unless you request otherwise.

PRIVACY POLICY UPDATES

We may update this privacy policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit Tanki Online’s services to stay informed of our privacy practices.