Chat ban
If you want to find out how long the ban in the game chat is and why it was issued, contact the Chat administrator via private messages on the forum.
If you think that the ban was issued to you by mistake, write to the Chat administrator in a PM on the forum. Be sure to confirm your words with a full screenshot of the game or battle chat (depending on the situation).
After receiving your request, the Administration will consider it and, depending on the decision, either leave the ban or lift it. After that, you will be notified by a private message on the forum.
Forum ban
Since when receiving a ban on the forum, the ability to write in PM is blocked, for clarification about the ban, you should contact technical support. Keep in mind that an attempt to bypass the ban on the forum using another account can lead to a permanent ban of both accounts.
Severe penalties are provided for attempts to deceive the project administration and for providing false information.
Blocked account
When trying to log into your account, you receive a message about blocking with its reason. Details can only be obtained from technical support by filling out the special form. Account blocks are not discussed in Forum’s private messages.
Social media ban
If you get banned in one of our social media pages, but are sure that you did not violate the rules, then contact our Social Media Administrator.
