The «Tanks in Space» Mini-game
1/10
[18/04] Technical work in data center
2/10
Cosmonautics Day 2024
3/10
Tanki Online V-LOG: Episode 503
4/10
Mobile «Tanki Online» — now on the HTML5 engine!
5/10
Fool Days 2024
6/10
Tanki Online V-LOG: Episode 502
7/10
Summer Major Rankings III
8/10
Tanki Online and Sakura Blossom
9/10
Changes in Moderation and Game Rules
10/10

How to record a video?

There are several ways to record/make a video using different software. Some of the most popular methods are shown below.

Free Screen Video Recorder

A compact, yet full-featured screen video recorder and screenshot capture tool that allows you to easily record screen activities and capture anything on the screen including windows, objects, menus, full screen and rectangular regions.

You can choose to save captures to file, clipboard or print them out directly from the program window.

Built-in editing tools include basic functions like resizing, cropping and rotating.

Free Screen Video Recorder saves video files as AVI and image files in BMP, JPEG, GIF, TGA or PNG formats.

Free Screen Video Recorder contains no spyware or adware. It’s clearly free and absolutely safe to install and run.

HyperCam

The program captures the action from your Windows screen and saves it to an AVI (Audio-Video Interleaved) movie file. Sounds from your system microphone are also recorded.

HyperCam supports text annotations, sound, and screen notes (It is really great for creating automated software demos and software training!). You can also select Frame rate and compression quality prior to recording your movie.

UVScreenCamera

Using UVScreenCamera you can easily create animated demos or tutorials by recording your computer’s desktop activity, including all mouse movements, window graphics, mouse clicks, and everything else you see on screen.

Recorded clips are stored into UVF, EXE, SWF or AVI movie files, streaming just 30 to 400 KB per minute.

How to use UVScreenCamera

  1. Run UVScreenCamera
  2. Show everything that you want users to see
  3. Stop UVScreenCamera
  4. Save your film as UVF, EXE, AVI, SWF, FLV, GIF-animation

Debut Video Capture

Debut video capture software is designed to be very easy and intuitive to use, giving you the ability to record essentially any video by capturing video from a webcam, your screen, or a video input device, such as a VHS recorder, within minutes of downloading.

Screencast-O-Matic

One-click screen capture recording on Windows or Mac computers with no install for free!

Just click on the button to start recording. Or you can download an application that you can launch from your Start menu.

Open Broadcaster Software

Open Broadcaster Software is free and open-source software for video recording and live streaming. There are no subscriptions, no payments at all. OBS is available to everyone. Supported features include:

How to take a screenshot?

Using Microsoft Paint

  1. Go to the location you wish to screen.
  2. Make a screenshot by pressing PrtScr (Print Screen) in order to take a screenshot of the whole screen. Or press Alt+PrtScr to take a screenshot of only the active window.
  3. Open any graphics program, for example Paint. (Start → Programs → Accessories → Paint.) Once in the program, press Ctrl+V, or in your toolbar: Edit –> Paste.
  4. Your screenshot will appear in the Paint window.
  5. Click File → Save as….
  6. Choose the file format png or jpg.
  7. Click Save.

Screenshots in Windows (Alternative Way)

In Windows 8, 9, 10 & 11, you can make screenshots by clicking Win+PrintScrn.

This key combo makes a screenshot of the current screen and saves it as a PNG image in the pictures folder by default, i.e. the folder Pictures (C:\Users\Name_Of_User\Pictures\Screenshots). Every file automatically gets a name, like ‘Screenshot (1).png’, ‘Screenshot (2).png’, ‘Screenshot (3).png’, etc.

Taking a screenshot in Mac OS

You do not need any additional software to take a screenshot with the Mac OS. You just need to know several (or at least one) keyboard shortcuts. You can see all of them in the settings of your mac (System Preferences → Keyboard & Mouse → Keyboard Shortcuts).

  1. To capture the entire desktop, press Command-Shift-3. The screenshot will be automatically saved as a PNG file on your desktop.
  2. To copy the entire desktop, press Command-Control-Shift-3. The screenshot will be placed on your clipboard for you to paste into another program.
  3. To capture a portion of the desktop, press Command-Shift-4. A cross-hair cursor will appear and you can click and drag to select the area you wish to capture. When you release the mouse button, the screenshot will be automatically saved as a PNG file on your desktop.

Free Screen Shot Programs

Lightshot Logo.png

There are also plenty of free programs on the Internet that can help you when taking a screenshot.

One of these programs is Lightshot.

Lightshot is a free screen shot software that works with both Mac and Windows computers; offers a few instant editing features, and then the option to either save your screen shot as a file, or upload it to their website for free.

Lightshot Guide.png

Creating an account will provide the additional advantage of never losing a screen shot, as the URL is bound to your account so you may find any screen shot you have taken in the past at another point.

  1. Download and install Lightshot. (Once installed it will already be running, and will auto-start itself every time you turn on your computer, so no opening of applications to worry about.)
  2. Then, when you wish to take a screen shot, simply press the Print Screen button on your keyboard, and select the area you wish to take the shot of. You do this by clicking and dragging your mouse.
  3. Then choose how you want to share your screenshot. Refer to the image above if you are confused. You can upload the image online by clicking the cloud button – then just copy and paste the link of the image. You can copy the image to your clipboard. Or you can directly save the image on your computer.


What the login should look like. You only need to do this once to register an account.


Lightshot layout.png
Lightshot layout. Press the “take screenshot” to take a screenshot by dragging as mentioned above.

How to check nickname availability?

How to check nickname availability?

You can check if a username is already in use through the registration form and through the Friends system.

When you log into the game just click “new account” and get to the registration form. 

If the nickname is not available, it will be highlighted in red, marked with an exclamation mark, and another name will be provided for you to choose instead. Like the example below:

NN2.png

If the nickname is available, it will not be highlighted. It will look like the image below: 

Don’t forget that the nickname has to be chosen according to the Game Rules.

How to protect my account?

By following simple security rules, you can easily protect your account from intruders.

Password

The password is the «key» to the tank. Here are a few tips that can help you create a strong password and keep your account safe from hijacking:

Additional Account Protection

Email

You can secure your account by linking your email to it. Under Settings icon.jpg Settings there is a subsection Account, where you can specify your valid email. This email will receive an automatic email confirming the action. The result of binding the mail will be more protected from the change of password tank and completed the special mission “LINK YOUR EMAIL”.

Two-factor authentication

The idea of two-factor authentication (2FA) is that to enter the game, in addition to the standard username and password, you must also enter a special code that is generated in real time on your smartphone in a special application. The code changes every 30 seconds, during which it is necessary to enter the current code in the game. Unlike the mail binding, which just prevents the intruder from changing the password, 2FA provides account protection from hacking – unauthorized entry by third parties.

2FA 5.png.png

General tips to protect yourself from scammers

Don’t tell your password to anyone

The real employees of the Administration will never ask you for it.

Never enter your username and password for the game on third-party resources

All contests, special events, mini-games and promotions are held either inside the game or on websites containing the tankionline.com domain. In addition, you can find out about any of these events on the game’s official forum, on the main page of «Tanki Online» and in communities in social networks. Do not follow the links of players who promise to accrue crystals, report «news» about unprecedented discounts and new turrets with hulls. Clicking on such a link will lead you to a phishing site. If you enter your account information on a third-party site, you’re putting your account directly into the hands of phishers. Please be aware that your account will either be sold or used to test new cheats (in the latter case it will be impossible to get your blocked account back).

Ignore attempts to sell or buy accounts

Most hijackings occur when someone tries to sell or buy an account. In the first case, there is a risk of losing your account without the possibility of return, and in the second – to lose your money. Selling and transferring game accounts to third parties is prohibited by the user agreement and leads to the blocking of the account. Any data about the account can only be requested from the help@tankionline.com — game technical support mail.

Be vigilant

Do not give out the email address the account is registered to. Do not write it on the forum or in personal correspondence. Remember that if you lose control over your mailbox, you risk losing not only your game account, but also control over your e-wallets and plastic cards that were used to make payments.


If you suspect that your account data has fallen into the wrong hands, change the passwords for the account and the email (or the entire email) as soon as possible.

If you have already lost access to your account, immediately write to technical support. Once you’ve regained access to your account, think again about linking it to the two-factor authentication system.

I’ve been punished, what to do?

Within the game, there are two major categories of bans:

If you want to know more about why you were banned from the chat you need to send a Personal Message to one of the Chat Administrators.

If you want to know more about why your account was blocked, then contact tech support.

How To Learn Why You Were Blocked

Use this form to contact Tech Support. Describe your problem with as many details as possible. Tech Support will contact you by sending a message to the email address linked to your account.

Remember: Administrators cannot block/unblock accounts. Please do not contact them for this matter.

How To Learn Why You Were Blocked on the Forum

If you want to know more about why you are banned or blocked on the forum, please contact one of the Forum Administrators through PM.

Why Can’t I Sign Into the TO Wiki

If you find yourself unable to sign into the Tanki Online Wikipedia page, it’s not your fault! Only Wiki Editors have account access to the site, as they need to edit and update the Wiki resources. The fact you can’t sign in isn’t the result of something on your end, but rather, is the result of a policy applied to all players.

What to do if my account has been stolen?

The main subjects of player complaints are loss of their account (theft) and loss of crystals. If it’s happened to you, there is no need to panic! Fill in the Application for account return with your answers and the customer service will get in touch with you shortly after it.

IMPORTANT!

How to prevent a battle error?

How to decrease the chances of Battle Error

How can I help the developers solve this issue

Provide the following information in this topic:

Connection closed

In order to solve the issue with “Connection Closed”, click on the respective section and follow the instructions.

If you play the game using Wi-Fi, wired connection or ADSL-router
EXPAND

1) Unload your channel as much as possible. Disable your torrent client (you need to wait for 10 minutes after doing that)
2) Reboot your router
3) If you use a wireless connection, try connecting your PC to the router using a cable
4) If possible, try to connect to the Internet directly, without using the router
5) ADSL router can be switched to bridge mode. The sequence of required actions depends on the type of router and your Internet provider
6) If all the above-mentioned things did not help, try using another Internet provider.

If you play using 3G/4G
EXPAND

It’s hard to make sure your 3G or any other wireless connection works smoothly. If you cannot use more stable ways of connecting to the Internet, i.e. wired connection, then just do your best to ensure a good signal level where you are. Nothing else can be done as this type of connection simply isn’t made for dynamic online games. However, changing your Internet provider may help.
1) Pay attention to the signal strength. Make sure the connection is as good as possible.2) Make sure that your modem is working in 3G/4G networks.3) Unload your channel as much as possible. Disable your torrent client (you need to wait for 10 minutes after doing that).
4) Restart your Internet connection.
5) If all the aforementioned things did not help, try using another Internet provider.

If you play using an office network
EXPAND

1) Contact your system administration

2) Use alternative ways of connecting to the Internet

General tips
EXPAND

1) Someone might have access to your account and the error appears when they enter the game using your account. You should change your password and scan your system with anti-virus software.

2) Try entering the game through a subdomain. For example, fixit.tankionline.com

3) Check your Internet connection. Disable software that might prevent the game from working properly (for example torrent clients, Skype, etc.)

How to raise FPS

What is FPS

FPS (frames per second) means how often the frames (images) change on your screen.

In other words, how many times per second the picture from the game is refreshed. The higher your FPS, the better (and smoother) your gaming experience.

You can see your current FPS in the right upper corner of the screen
FPS1.png

Some players think that FPS depends on internet connection speed or server workload. But that’s not true. This value depends primarily on your computer’s performance.

If you’re getting low FPS, follow the instructions below.

How do I raise my FPS? – General guidelines

First of all, check your settings. Make sure that all graphic effects are disabled.

To view your settings, click on the «cogwheel» button in the lower-left corner. If you are in a battle, you can find the Settings button in the pause menu, which you can open by pressing the «Escape» button.

IMPORTANT! If you have a laptop or a monoblock PC — you need to download the drivers from the manufacturer’s website for your model.

FPS2.gif

To find out the name of your graphics card on Windows, press «Win+R». In the window that shows up, write “dxdiag” (without the quotation marks) and press «Enter».

A new window should show up. Click on the Display tab.

To find out the name of your graphics card on macOS, click on the Apple icon in the upper left corner and click on «About this Mac».

Graphics card settings

For NVIDIA graphics cards:

For ATI/AMD graphics cards:

Here is another way on how to increase FPS on HTML5 if the methods above did not work.

Many players are reporting extremely low frame rates and high ping with the new HTML5 version of the game, this could be due to many reasons.

HWA -as we will call it now- offloads the work of running the game from your CPU to your GPU which is designed to run games and this frees up your CPU for more important tasks.

First, you need to check if you have HWA on or off. Works for CHROME & OPERA, other Chromium browsers are untested though the steps should be similar or identical. (HTML5 only works on Chromium browsers)

Type this into your search bar:

chrome://gpu/

This should bring up a page that looks something like this: FPS8.jpg

If you see all these options saying ‘Hardware accelerated’ in Green as this image shows then you already have HWA enabled and your low performance is caused by something else.

If you see ‘Software only, hardware acceleration unavailable/disabled’ then you need to enter your browser settings:

Type this into your search bar and follow the images below:

chrome://settings

Scroll to the bottom > Advanced > System > Use hardware acceleration when available FPS10.jpg

FPS11.jpg
FPS12.jpg

Enable the option and relaunch your browser, you should now see ‘Hardware accelerated’ on the GPU page and experience much better performance.

I’ve been punished, what to do?

Within the game, there are two major categories of bans:

If you want to know more about why you were banned from the chat you need to send a Personal Message to one of the Chat Administrators.

If you want to know more about why your account was blocked, then contact tech support.

How To Learn Why You Were Blocked

Use this form to contact Tech Support. Describe your problem with as many details as possible. Tech Support will contact you by sending a message to the email address linked to your account.

Remember: Administrators cannot block/unblock accounts. Please do not contact them for this matter.

How To Learn Why You Were Blocked on the Forum

If you want to know more about why you are banned or blocked on the forum, please contact one of the Forum Administrators through PM.

Why Can’t I Sign Into the TO Wiki

If you find yourself unable to sign into the Tanki Online Wikipedia page, it’s not your fault! Only Wiki Editors have account access to the site, as they need to edit and update the Wiki resources. The fact you can’t sign in isn’t the result of something on your end, but rather, is the result of a policy applied to all players.

News and Events

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