1. If you have noticed some experience points missing, please wait for the scheduled restart of servers (usually at 1 AM UTC+0).
If the points have not returned to your account after the restart, contact technical support at help@tankionline.com.
2. If after clicking on “Already registered” your rank is recruit:
- Enter the game.
- Right-click.
- Open Flash Player’s Global Settings.
- Allow all sites to store information on your computer.
- Allow Flash Player to store your history.