1. Specify all payment methods you have used for crystals / Premium account purchase.
2. Specify all phone numbers you have used for SMS and mobile payments.
3. Attach screenshots of payments history from your payment account.
4. In case you have made payments from terminals, scan receipts of payments and attach them at the bottom of your application in the clause called "Please explain your problem in detail".
List Internet providers whose service you have used since account`s registration.
Specify all places you have played from since account`s registration.
Have you joined the game by clicking on banner or link? If yes, please specify who invited you to the game.
Specify the e-mail address your account was linked to after the registration?
If your account has ever been banned or blocked, specify dates and reasons of punishment.
If you don`t remember the exact date of your last entry, fill in an approximate period of time in the gap below.
If you don`t remember the exact registration date, fill in an approximate period of time in the gap below.
Send us the link to your profile on Facebook or VKontakte.
Important! Make sure, that the e-mail address given by you is correct and existing. In case of nickname change, the notification will be sent to that e-mail address.
Important! The more information you give, the faster your application will be considered.
You can attach jpg, png and gif files. Maximum file size is 2 Mb.
* required information