Application for account return

Please specify the type of issue you’re facing*
Have you created this account yourself?* What is your nickname?*
Please specify payment methods and payment service providers* Please list places and Internet providers*

1. Specify all payment methods you have used for crystals / Premium account purchase.

2. Specify all phone numbers you have used for SMS and mobile payments.

3. Attach screenshots of payments history from your payment account.

4. In case you have made payments from terminals, scan receipts of payments and attach them at the bottom of your application in the clause called "Please explain your problem in detail".

List Internet providers whose service you have used since account`s registration.

Specify all places you have played from since account`s registration.

Please enter the nickname of your referrer (the person who invited you to the game) What is your registration e-mail?

Have you joined the game by clicking on banner or link? If yes, please specify who invited you to the game.

Specify the e-mail address your account was linked to after the registration?

Has your account ever been banned or blocked?

If your account has ever been banned or blocked, specify dates and reasons of punishment.

Please specify the last time you entered the game (date) What is the account`s registration date?*

If you don`t remember the exact date of your last entry, fill in an approximate period of time in the gap below.

If you don`t remember the exact registration date, fill in an approximate period of time in the gap below.

Please send us the link to your profile in social networks Please specify your valid e-mail address*

Send us the link to your profile on Facebook or VKontakte.

Important! Make sure, that the e-mail address given by you is correct and existing. In case of nickname change, the notification will be sent to that e-mail address.

Please explain your problem in detail*

Important! The more information you give, the faster your application will be considered.

Please confirm, that you are not a robot* Please attach your screenshots

You can attach jpg, png and gif files.
Maximum file size is 2 Mb.

* required information