Application of the payment issue solution

Please specify the type of issue you’re facing*
What is your nickname?* Choose your payment method*
Please specify transaction ID or mobile number Please specify date and time of failed payment*

Please specify mobile number in international format (for example:+79991234567)

Please specify your valid e-mail address* Please specify sum of payment*

Important! Make sure, that the e-mail address given by you is correct and existing.
Once your issue is resolved, the notification will be sent to that e-mail address.

Please explain in more detail what exactly happened during payment execution

Important! The more information you give, the faster your application will be considered.

Please confirm, that you are not a robot* Please attach your screenshots

You can attach jpg, png and gif files.
Maximum file size is 2 Mb.

* required information